Shiels personality-based, newsmaker interview show covers politics in a non-partisan manner, plus entertainment, sports, lifestyles, travel and everything in between, while easing statewide listeners through their mornings and keeping them entertained and informed. Shiels asks relevant questions - pointed, but with respect - and recognizes that listening is the most important quality of a good interviewer. "Everyone is an expert at something," explains Michael Patrick, who uses humor and surprises to draw out interviewees. "Every person has a story. Just like Johnny Carson, my job is to get our guests to the point of their story while allowing them to express themselves in a genuine manner in authentic conversation."